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Welcome to Prim Camping Shop (“we”, “us”, or “our”). At Prim Camping Shop, we’re not just passionate about equipping your outdoor adventures – we’re equally committed to protecting your personal data with the same reliability as our camping stoves in the wilderness. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primcamping.com.

1. Information We Collect

We collect information that helps us provide secure transactions and enhance your shopping experience:

  • Personal Identification Information: Name, email address, shipping address, phone number when you make a purchase or create an account.
  • Payment Information: Credit/debit card details (processed securely via our payment gateways), though we never store full payment details on our servers.
  • Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
  • Communication Data: Records of your correspondence with us via email or other channels.

2. How We Use Your Information

Like carefully packing your camping essentials, we handle your data with purpose:

  • To process and fulfill your orders for binoculars, camping kitchens, stoves, and other outdoor gear
  • To provide customer support and respond to your inquiries
  • To improve our website functionality and product offerings
  • To send transactional emails (order confirmations, shipping updates)
  • To prevent fraud and enhance security (using 256-bit SSL encryption)
  • To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data like we treat our camping equipment – with care and only share when necessary:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve adventurers worldwide (excluding select remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement robust security measures to protect your data:

  • Industry-standard 256-bit SSL encryption for all transactions
  • Secure storage with limited access to authorized personnel
  • Regular security assessments of our systems
  • We retain your personal data only as long as necessary for the purposes outlined in this policy

6. Your Rights

You have certain rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data under certain circumstances
  • Restriction: Request we limit how we use your data
  • Objection: Object to certain processing activities
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files stored on your device – to:

  • Remember your preferences and shopping cart items
  • Analyze website traffic and improve performance
  • Provide personalized content and advertisements

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For any questions about this Privacy Policy or your personal data:

Prim Camping Shop
6 Westgate, Bradford, GB BD1A 8AS
Email: [email protected]

We typically respond within 24 hours during business days.

Remember: Just as we equip you for secure adventures in the wilderness, we’re committed to safeguarding your digital journey with us. Happy trails!